Responsible Gaming
Gambling Should Be Entertainment
We want you to enjoy online casino gaming as a form of entertainment. However, it's important to understand that gambling should never be viewed as a way to make money or solve financial problems. Casino games are designed with a house edge, meaning the odds always favour the operator in the long term.
Play only with money you can afford to lose, and always set strict limits on your time and spending before you start.
Age Verification
In the United Kingdom, you must be 18 years of age or older to participate in any form of gambling, including online casino gaming.
We are committed to preventing underage gambling. If you are under 18, you are not permitted to use our affiliated casino platforms. Parents and guardians can use parental control tools to restrict access to gambling websites.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following warning signs in yourself or someone you know, it may be time to seek help:
- Chasing losses by gambling with more money to try to recover what you've lost
- Gambling with increasing amounts of money to achieve the same level of excitement
- Hiding your gambling activity from family, friends, or partners
- Neglecting work, school, or family responsibilities due to gambling
- Borrowing money or using credit to fund gambling
- Experiencing mood swings or irritability when unable to gamble
- Lying about the time or money spent gambling
- Feeling anxious, depressed, or stressed when not gambling
- Unsuccessful attempts to cut back or stop gambling
- Using gambling to escape problems or negative emotions
Self-Help Tools & Player Controls
Responsible online casinos provide tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a day, week, or month
- Loss Limits: Set a maximum amount you're willing to lose in a set time period
- Reality Checks: Receive pop-up reminders during gaming sessions to help you stay aware of time spent
- Session Time Limits: Automatically end your gaming session after a set duration
- Self-Exclusion: Temporarily or permanently block your access to your casino account
- Account Closure: Permanently close your account if you decide to stop gambling
We encourage you to use these tools proactively. Most reputable casinos make these features easily accessible in account settings.
Support Organisations & Resources
If you're struggling with problem gambling, professional help is available. The following organisations provide free, confidential support:
United Kingdom
- GamCare – Free counselling and support for problem gambling
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free and confidential) - GamStop – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Allows you to self-exclude from all UK-licensed online gambling operators simultaneously - Gamblers Anonymous – Peer support meetings across the UK
Website: www.gamblersanonymous.org.uk - National Debtline – Debt advice if gambling has caused financial problems
Website: www.nationaldebtline.org
Helpline: 0808 808 4000
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
If You Need Help
If you or someone you know is struggling with gambling, please reach out for support. Problem gambling is treatable, and help is available 24/7 from trained professionals who understand what you're going through.
You are not alone. Seeking help is a sign of strength, not weakness.
Contact GamCare on 0808 8020 133 or visit www.gamcare.org.uk for immediate support.
Remember: gambling should only ever be entertainment. Never gamble more than you can afford to lose.